We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Goods consistent with the description and pictures. Order dotarło after three weeks. Recommend!
Very good quality. Thank you
Material is polyester, not silk - but looks & feels good.
Very beautiful. fast shipment and delivery. in real life a little dim.
orderded 25-5-20 recieved 15-9-20 very pretty looking scarf ok quality thank you
Super
Perfect, thank you!
very pretty although much smaller than i was expecting.
Продавец очень долго не отправлял товар, я хотела отменить заказ, чтобы купить у другого продавца, но это было невозможно. В самый поледний день отведенного срока, он наконец отправил шарф, но приехал он быстро всего за 3 недели. Полностью соответствует фото.
As nice and pretty as in the photo, I use it in scarf for hair to go out but also to protect my hair at night. Sweet and long. I highly recommend it! I thank you very much
Description exact, but the colors in reality look dim, not as saturated as in your photo
Товар шел долго, но ура-дошел! Платочек очень нежный и красивый! Спасибо продавцу!
Products arrived in perfect condition, well emblados headphones. The store is attentive, and reached before the deadline. Here is my thanks to seller. I recommend without restrictions.
Super.
Maximální spokojnost, Díky.
Beautiful scarf. Good quality , i love it.
Beautiful scarves, very light, lovely colours, it is not silk but 100% silk feeling polyester FYI but, it doesn;lt matter for me as it feels and looks elegant - no shine. Sadly one was missing from my order but the store is very reasonable and we have agreed on a deal, very responsive seller and the shipping was pretty fast overall.
For what was ordered it's good quality. Of course, at his price it wasn't silk but a silk feel like product. Nevertheless every thing was in good order. Thank you